Welcome to Support Portal

Business Partners

For shop owners, service providers, and local sellers listing on MyPahad.

• How to register & setup shop
• Managing product catalog

Delivery Partners

For delivery riders, drivers, and local runners fulfilling orders.

• Accepting & delivering orders
• Setting availability & payments

Support Staff

For call center agents, team coordinators, and managers routing requests.

• Managing & assigning leads
• Resolving customer complaints

Customers

For shoppers tracking orders, requesting refunds, or browsing the platform.

• Order tracking & help
• Downloading & using MyPahad app